top of page

shipping, returns & samples

W H A T   T O   E X P E C T
D O M E S T I C   O R D E R S


Orders within Germany are always shipped free of charge. Delivery time can be up to 5 business days, usually faster. No orders are processed through weekends and public holidays. 


I N T E R N A T I O N A L    O R D E R S


Orders within most of Europe are shipped free of charge from EUR 150, while all other international orders ship free of charge from EUR 250. Smaller orders ship with a flat rate of EUR 15 within most of Europe and with a flat rate of EUR 35 within foreign countries. For exact calculation of shipping costs, please fill in your country and zip code on the cart page.


Delivery times vary from 5-10 business days, depending on country and region. No orders are processed through weekends and public holidays. There may be delays due to customs clearance which are beyond our control.  

C U S T O M S   F E E S   A N D   T A X E S


If you are shopping international, there will most likely be customs fees and taxes to pay upon receiving your package. Although this is the correct procedure for cross-border orders and something that is beyond our control, we have decided to set up the following "additional cost refunding program":

If you have to pay taxes and customs fees for your Namari Skin order, simply send us a scan or image of your detailed receipt (our business name, date of delivery and order value must be visible on the receipt) and we will refund up to 30% of the order value in form of a gift coupon, valid for two years after date of issue for purchases via



S A M P L E S 


While we do hope that your search for the perfect skincare routine ends right here, we fully support the idea of trying before buying. 

Single deluxe samples - Choose up to 2 complimentary deluxe samples with every order, directly at the checkout.

Deluxe Sample Set - Shop the complete collection in miniatures here.

bottom of page